Эпидемия выгорания. Как спасти себя и других от хронического стресса, бессонницы и потери мотивации - Дженнифер Мосс

for Occupational Health and Safety, n.d., https://www.ccohs.ca/oshanswers /psychosocial/mentalhealth_conversations.html.

20. Palena Neale, ‘Serious’ Leaders Need Self-Care, Too, hbr.org, October 22, 2020, https://hbr.org/2020/10/serious-leaders-need-self-care-too.

21. Там же.

22. Там же.

23. Breaking Boredom: What’s Really Driving Job Seekers in 2018, Korn Ferry, https://www.kornferry.com/insights/this-week-in-leadership/job-hunting-2018-boredom.

24. Elizabeth Grace Saunders, 6 Causes of Burnout, and How to Avoid Them, hbr.org, July 5, 2019, https://hbr.org/2019/07/6-causes-of-burnout-and-how-to-avoid-them.

25. Susan K. Collins and Kevin S. Collins, Micromanagement – a Costly Management Style, Radiology Management 24, no. 6. 2002: 32–35.

26. Robert Karasek, Lower Health Risk with Increased Job Control among White Collar Workers, Journal of Organizational Behavior 11, no. 3. 1990: 171–185.

27. Collins and Collins, Micromanagement.

28. Timothy A. Judge et al., Do Nice Guys and Gals Really Finish Last? The Joint Effects of Sex and Agreeableness on Income, Journal of Personality and Social Psychology 102, no. 2. 2011: 390–407.

29. Michael Cabbage, Still Haunted by Columbia’s End, Baltimore Sun, February 1, 2004, https://www.baltimoresun.com/news/bs-xpm-2004-02-01-0402010042-story.html.

30. Shahram Heshmat, Eight Reasons Why We Get Bored, Psychology Today, June 16, 2017, https://www.psychologytoday.com/ca/blog/science-choice/201706/eight-reasons-why-we-get-bored.

31. How We Form Habits, Change Existing Ones, Science Daily, August 8, 2014, https://www.sciencedaily.com/releases/2014/08/140808111931.htm.

32. Jane E. Dutton et al., Being Valued and Devalued at Work: A Social Valuing Perspective, Qualitative Organizational Research: Best Papers from the Davis Conference on Organizational Research, vol. 3. Charlotte, NC: Information Age Publishing, 2012.

33. Там же.

34. J. M. Violanti et al., Effort – Reward Imbalance and Overcommitment at Work: Associations with Police Burnout, Police Quarterly 21, no. 4. 2018: 440–460.

35. A. B. Bakker et al., Effort-Reward Imbalance and Burnout among Nurses, Journal of Advanced Nursing 31, no. 4. 2000: 884–891.

36. Beata Basinska and Ewa Wilczek-Ruzyczka, The Role of Rewards and Demands in Burnout among Surgical Nurses, International Journal of Occupa– tional Medicine and Environmental Health 26. 2013: 593–604.

37. Wale Aliyu, 25 Investigates: Overworked Police Departments Paying Big Money in Overtime, Boston 25 News, November 21, 2019, https://www.boston25news.com/news/25-investigates-overworked-police-departments-paying-big-money-in-overtime/1010669867/.

38. A. M. Williamson and Anne-Marie Feyer, Moderate Sleep Deprivation Produces Impairments in Cognitive and Motor Performance Equivalent to Legally Prescribed Levels of Alcohol Intoxication, Occupational and Environ – mental Medicine 57. 2000: 649–655.

39. Alison Duquette, Fact Sheet – Pilot Fatigue Rule Comparison, Federal Aviation Administration, December 21, 2011, https://www.faa.gov/news/fact_sheets/news_story.cfm?newsKey=12445.

40. Michael J. Gaynor, 43 Percent of Internships at For-Profit Companies Don’t Pay. This Man Is Helping to Change That, Washington Post, January 15, 2015, https://www.washingtonpost.com/lifestyle/magazine/his-quest-to-get-interns-paid-is-paying– off/2019/01/11/93df2b2a-ff2a-11e8-83c0-b06139e540e5_story.html.

41. Nicolas A. Pologeorgis, Unpaid Internship Impact on the Labor Market, Investopedia, June 25, 2019, https://www.investopedia.com/articles /economics/12/impact-of-unpaid-internships.asp#:~:text=Unpaid%20intern– ships%20take%20labor%20away,employees%2C%20thus%20contributing%20 to%20unemployment.

42. 2020 Branch Report, https://www.branchapp.com/resources/the-2020-branch-report.

43. Sabrina Son, The Most Embarrassing Employment Stories We’ve Heard, TinyPulse, February 25, 2015, https://www.tinypulse.com /blog/the-most-embarrassing-employee-recognition-stories-weve-heard.

44. S. Alexander Haslam et al., Social Identity, Health and Well – being: An Emerging Agenda for Applied Psychology, Applied Psychology 58, no. 1. 2009: 1–23.

45. Mary McCarthy, Grace Pretty, and Vic Catano, Psychological Sense of Community and Burnout, Journal of College Student Development 31. May 1990: 211–216.

46. Karl Thompson, What Percentage of Your Life Will You Spend at Work? ReviseSociology, August 16, 2016, https://revisesociology.com/2016/08 /16/percentage-life-work/.

47. Deloitte Insights, The Social Enterprise at Work: Paradox as a Path Forward: 2020 Deloitte Global Human Capital Trends, Deloitte Insights, n.d., deloitte-cn-hc-trend-2020-en-200519.pdf.

48. The Value of Belong at Work: New Frontiers for Inclusion in 2021 and Beyond, BetterUp, https://www.betterup.com/en-us/resources/reports/the-value-of-belonging-at-work-the-business-case-for-investing-in-workplace-inclusion.

50. WorkWell: Living Your Best Life, At Work, YMCA, n.d., https://www.thisisy.ca/workwell/#lp-pom-block-8.

51. Item 10: I Have a Best Friend at Work, Gallup, Workplace, May 26, 1999, https://www.gallup.com/workplace/237530/item-best-friend-work.aspx.

52. Там же.

53. Там же.

54. Tom Rath and Jim Harter, Your Friends and Your Social Well-Being, Gallup Business Journal, August 19, 2010, https://news.gallup.com/businessjournal/127043/friends-social-wellbeing.aspx.

55. Arie Shirom et al., Work-Based Predictors of Mortality: A 20-Year Follow-up of Healthy Employees, Health Psychology 30, no. 3. 2011.

56. Dan Schawbel, Back to Human: How Great Leaders Create Connection in the Age of Isolation. Cambridge, MA: Da Capo Press, 2018.

57. Jaime Ballard, During COVID, Many Millennials Still Feel Lonely, YouGov, May 1, 2020, https://today.yougov.com/topics/relationships/articles-reports/2020/05/01/loneliness-mental-health-coronavirus-poll-data.

58. Emmy Kenny, Why Workplace Friendships Are Worth the Effort, Milkround, January 22, 2021, https://www.milkround.com/advice/why-workplace-friendships-are-worth-the-effort.

59. Creative Thinking and the Brain, Harvard Health Letter, December 2010, https://www.health.harvard.edu/newsletter_article/creative-thinking-and-the-brain.

60. Gavin Kilduff et al., The Psychology of Rivalry: A Relationally Depen– dent Analysis of Competition, Academy of Management Journal 53, no. 5. 2010: 943–969.

61. John T. Cacioppo and Louise C. Hawley, Perceived Social Isolation and Cognition, Trends in Cognitive Science 13, no. 10. 2009: 447–454.

62. Item 10, Gallup.

63. Constanze Leineweber et al., Interactional Justice at Work Is Related to Sickness Absence: A Study Using Repeated Measures in the Swedish Working Population, BMC Public Health 17, no. 1. 2017.

64. Там же.

65. Resolving Human Rights Issues in the Workplace, Ontario Human Rights Commission, 2008, http://www.ohrc.on.ca/en/iv-human-rights-issues-all-stages-employment/12-resolving-human-rights-issues-workplace.

66. Adia Harvey Wingfield, The Disproportionate Impact of Covid-19 on Black Health Care Workers in the U.S., hbr.org, May 14, 2020, https://hbr.org/2020/05/the-disproportionate-impact-of-covid-19-on-black-health-care-workers-in-the-u-s.

67. Tiana Clark, This Is What Black Burnout Feels Like, BuzzFeed News, January 11, 2019, https://www.buzzfeednews.com/article/tianaclarkpoet/millennial-burnout-black-women-self-care-anxiety-depression.

68. Brianna Holt, Beyond Burnout, The Cut, August 13, 2020, https://www.thecut.com/article/black-women-on-burnout.html.

69. Там же.

70. Saunders, 6 Causes of Burnout, and How to Avoid Them.

71. Arne L. Kalleberg, The Mismatched Worker: When People Don’t Fit Their Jobs, Academy of Management Perspectives 22, no. 1. 2008: 24–40.

72. Millennials: The Overqualified Workforce, Deloitte Insights, January, 2019, https://www2.deloitte.com/us/en/insights/economy/spotlight/economics-insights-analysis-01-2019.html.

73. Camilla Turner and Olivia Rudgard, Almost One in Three Graduates Are Overqualified for Their Job, Major Report Finds, Telegraph, September 12, 2018, https://www.telegraph.co.uk/education/2018/09/11/almost-one-three-graduates-overqualified-job-major-report-finds/.

74. Millennials: The Overqualified Workforce, Deloitte Insights.

75. Там же.

76. Richard Fry, Share of Young Adults Not Working or in School Is at a 30-Year Low in U.S., Pew Research Center, October 29, 2019, https://www.pewresearch.org/fact-tank/2019/10/29/share-of-young-adults-not-working-or-in-school-is-at-a-30-year-low-in-u-s/.

77. Tuition Costs of Colleges and Universities, National Center for Education Statistics, n.d., https://nces.ed.gov/fastfacts/display.asp?id=76.

78. Michael Harari, Archana Manapragada, and Chockalingam Viswesva– ran, Who Thinks They’re a Big Fish in a Small Pond and Why Does It Matter? A Meta-analysis of Perceived Overqualification, Journal of Vocational Behavior 102. October, 2017: 28–47.

79. Там же.

80. Там же.

81. Terrence Jermyn Porter, Employees’ Responses to the Mismatch between Organizations’ Espoused Values and Basic Assumptions about Organizational Culture, PhD dissertation, University of St. Thomas, St. Paul, MN, 2013, https://ir.stthomas.edu/cgi/viewcontent.cgi?article=1025&context=caps_ed _orgdev_docdiss.

82. Sue Shellenbarger, The Dangers of Hiring for Cultural Fit, Wall Street Journal, September 23, 2019, https://www.wsj.com/articles/the-dangers-of-hiring-for-cultural-fit-11569231000.

Глава 2

1. Herbert J. Freudenberger, Staff Burn-Out, Journal of Social Issues 30, no. 1. Winter, 1974: 1–7.

2. E. R. Thompson, Development