Построенные навечно: Успех компаний, обладающих видением - Джим Коллинз
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381
Ibid., 32.
382
Elyse Tanouye, «Johnson & Johnson Stays Fit by Shuffling Its Mix of Businesses», Wall Street Journal, 22 December 1992, Al.
383
Lawrence G. Foster, A Company that Cares (New Brunswick, NJ: Johnson & Johnson, 1986), 82.
384
Robert O’Brian, Marriott: The J. Willard Marriott Story (Salt Lake City: Deseret, 1987), 182.
385
Ibid., 180–184.
386
Alden Hatch, American Express 1850–1950: A Century of Service (Garden City, NY: Country Life Press, 1950), chapter 6; Jon Friedman and John Meechan, House of Cards: Inside the Troubled Empire of American Express (New York: Putnam, 1992), chapter 3; «About American Express», публикация об истории компании.
387
Alden Hatch, American Express 1850–1950: A Century of Service (Garden City, NY: Country Life Press, 1950), 93.
388
Jon Friedman and John Meechan, House of Cards: Inside the Troubled Empire of American Express (New York: Putnam, 1992), 52.
389
Ibid., 106.
390
«About American Express», публикация об истории компании; Alden Hatch, American Express 1850–1950: A Century of Service (Garden City: Country Life Press, 1950), 96–108.
391
Alden Hatch, American Express 1850–1950: A Century of Service (Garden City, NY: Country Life Press, 1950), 106.
392
Из интервью авторам.
393
«How Hewlett-Packard Entered the Computer Business», архивный документ Hewlett-Packard Company.
394
Из интервью авторам.
395
«Riding the Electronics Boom», Business Week, 27 February 1960; Harry Mark Petrakis, The Founder’s Touch (New York: McGraw-Hill, 1965), 215–218.
396
Jon Friedman and John Meechan, Ноше of Cards: Inside the Troubled Empire of American Express (New York: Putnam, 1992), 53.
397
International Directory of Corporate Histories (Chicago: St. James Press, 1988), 395; Alden Hatch, American Express 1850–1950: A Century of Service (Garden City, NY: Country Life Press, 1950), 133.
398
«About American Express», публикация об истории компании; Alden Hatch, American Express 1850–1950: A Century of Service (Garden City, NY: Country Life Press, 1950), глава 11.
399
A Company that Cares (New Brunswick, NJ: Johnson & Johnson, 1986), 38, 116, 119.
400
Elyse Tanyoue, «Johnson & Johnson Stays Fit by Shuffling Its Mix of Businesses», Wall Street Journal, 22 December 1992, Al.
401
Ibid.
402
Sam Walton with John Huey, Made in America (New York: Doubleday, 1992), 70.
403
Цитата из Darwin, Origin of Species.
404
Интервью авторов с менеджером Wal-Mart — студентом Stanford Executive Program in Organization Change.
405
Noel M. Tichy and Stratford Sherman, Control Your Own Destiny or Someone Else Will (New York: Doubleday, 1993), 52.
406
Virginia Huck, Brand of the Tartan — The 3M Story (New York: Appleton-Century-Crofts, 1955), 23.
407
Mildred Houghton Comfort, William L. McKnight, Industrialist (Minneapolis: T. S. Denison, 1962), глава 5; Our Story So Far (St. Paul, MN: 3M Company, 1977), 60.
408
Virginia Huck, Brand of the Tartan — The 3M Story (New York, Appleton-Century-Crofts, 1955), главы 3–8.
409
«Product Directory 1990», 3M Corporation, 261.
410
Our Story So Far (St. Paul, MN: 3M Company, 1977), 58.
411
Virginia Huck, Brand of the Tartan — The 3M Story (New York: Appleton-Century-Crofts, 1955), глава 12.
412
Ibid.
413
Our Story So Far (St. Paul, MN: 3M Company, 1977), 56–58.
414
Mildred Houghton Comfort, William L. McKnight, Industrialist (Minneapolis: T. S. Denison, 1962), 127.
415
Из всех источников по 3M особо подчеркивается William L. McKnight, Industrialist и Our Story So Far.
416
Our Story So Far (St. Paul, MN: 3M Company, 1977), 12.
417
Virginia Huck, Brand of the Tartan — The 3M Story (New York, Appleton-Century-Crofts, 1955), глава 15.
418
Ibid., 134; Our Story So Far, 70; Comfort, 138.
419
Virginia Huck, Brand of the Tartan — The 3M Story (New York, Appleton-Century-Crofts, 1955), 189–190.
420
Robert Levering and Milton Moskowitz, The 100 Best Companies to Work far in America (New York: Doubleday Currency, 1993), 299.
421
Our Story So Far (St. Paul, MN: 3M Company, 1977), 113–115.
422
Our Story So Far (St. Paul, MN; 3M Company, 1977), 93.
423
Ibid., 112.
424
P. Ranganth Nayak and John M. Ketteringham, Break-throughs! (New York: Rawson Associates, 1986), 55–56.
425
«Keeping the Fire Lit Under the Innovators», Fortune, 28 March 1988, 45; 1992 3M Annual Report, 3.
426
«Masters of Innovation», Business Week, 10 April 1989, 58.
427
Our Story So Far (St. Paul, MN: 3M Company, 1977), 5.
428
«Masters of Innovation», Business Week, 10 April 1989, 62.
429
Our Story So Far (St. Paul, MN: 3M Company, 1977), 12.
430
Ibid., 101.
431
«Masters of Innovation», Business Week, 10 April 1989, 60.
432
Getting to Know Us, издание компании.
433
Robert Levering and Milton Moskowitz, The 100 Best Companies to Work for in America (New York: Doubleday Currency, 1993), 299.
434
Our Story So Far (St. Paul, MN: 3M Company, 1977), 4.
435
Ibid., 7.
436
1992 3M Annual Report, 3.
437
3M Annual Report, 1989; Robert Levering and Milton Moskowitz, The 100 Best Companies to Work for in America (New York: Doubleday Currency, 1993), 299.
438
Virginia Huck, Brand of the Tartan — The 3M Story (New York, Appleton-Century-Crofts, 1955), 115–118.
439
P. Ranganth Nayak and John M. Ketteringham, Break-throughs! (New York: Rawson Associates, 1986), 63.
440
Ibid., 57.
441
Ibid., 54.
442
Charles W. Cheape, Family Firm to Modern Multinational: Norton Company, A New England Enterprise (Boston: Harvard University Press, 1985), глава 2.
443
Эта фраза Тома Питерса часто используется для описания 3M.
444
Charles W. Cheape, Family Firm to Modern Multinational: Norton Company, A New England Enterprise (Boston: Harvard University Press, 1985), глава 2.
445
Ibid., 145.
446
Ibid., 159.
447
Ibid., 145.
448
Ibid., 235.
449
Ibid., 264.
450
Ibid., 291.
451
«It’s no Longer Just Grind, Grind at Norton», Fortune, August 1963, 120.
452
Charles W. Cheape, Family Firm to Modern Multinational: Norton Company, A New England Enterprise (Boston: Harvard University Press, 1985), 264.
453
Ibid., 263.
454
Paul B. Brown, «See Spot Run», Forbes, 10 May 1982, 140.
455
Charles W. Cheape, Family Firm to Modern Multinational: Norton Company, A New England Enterprise (Boston: Harvard University Press, 1985), 313.
456
P. Ranganth Nayak and John M. Ketteringham, Break-throughs! (New York: Rawson Associates, 1986), 72.
457
Charles W. Cheape, Family Firm to Modern Multinational: Norton Company, A New England Enterprise (Boston: Harvard University Press, 1985), 307.
458
P. Ranganth Nayak and John M. Ketteringham, Break-throughs! (New York: Rawson Associates, 1986), 65; Paul B. Brown, «See Spot Run,» Forbes, 10 May 1982, 140.
459
Charles W. Cheape, Family Firm to Modern Multinational: Norton Company, A New England Enterprise (Boston: Harvard University Press, 1985), 356.
460
Our Story So Far (St. Paul, MN: 3M Company, 1977), 23.
461
Nick Lyons, The Sony Vision (New York: Crown, 1976), 147–149.
462
«The Three Year Deadline at David’s Bank», Fortune, July 1977; интервью с авторами.
463
Suzanna Andrews, «Deconstructing the Mind of America’s Most Powerful Businessman,» Manhattan Inc., 1989.
464
«Things Are Adding Up Again at Burroughs», Business Week, 11 March 1967; «Anatomy of a Turnaround», Forbes, 1 November 1968; «Burroughs’s Wild Ride with Computers», Business Week, 1 July 1972; «How Ray McDonald’s Growth Theory Created IBM’s Toughest Competitor», Fortune, January 1977.
465
«Texas Instruments Cleans up Its Act», Business Week, 19 September 1983.
466
Bro Uttal, «Texas Instruments Regroups», Fortune, 9 August 1982.
467
Thomas J. Peters and Robert H. Waterman, In Search of Excellence (New York: Harper & Row, 1982), 15.
468
Our Story So Far (St. Paul, MN: 3M Company, 1977), 7.
469
Robert Slater, The New GE (Homewood, IL: Irwin, 1993), 268.
470
Robert W. Galvin, The Idea of Ideas (Schaumburg, IL: Motorola University Press, 1991), 51–52.
471
«A Master Class in Radical Change», Fortune, 13 December 1993.
472
Уэлч родился 19.XI.35 (Slater, 27); начал работу в GE 17.Х.60 (Slater, 33); был избран CEO 19.XII.80; приступил к исполнению обязанностей четыре месяца спустя (Tichy, 58).
473
Robert Slater, The New GE (Homewood, IL: Irwin, 1993), 24.
474
The General Electric Story (Schenectady, NY: Hall of History Foundation, General Electric Company, 1981), volume 4, 81; Robert Slater, The New GE (Homewood, IL: Irwin, 1993), 25.
475