Покупатель на крючке. Руководство по созданию продуктов, формирующих привычки - Райан Хувер
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38
Stone, Brad. The Everything Store: Jeff Bezos and the Age of Amazon. Little, Brown and Company, 2013.
39
Lally, Phillippa, Cornelia H. M. van Jaarsveld, Henry W. W. Potts, and Jane Wardle. “How Are Habits Formed: Modelling Habit Formation in the Real World.” European Journal of Social Psychology 40, no. 6 (2010): 998–1009. doi:10.1002/ejsp.674.
40
Offit, Paul A. “Don’t Take Your Vitamins.” The New York Times, июнь 8, 2013, sec. Opinion / Sunday Review. http://www.nytimes.com/2013/06/09/opinion/sunday/dont-take-your-vitamins.html.
41
По состоянию на 12 ноября 2013 г. http://instagram.com/press/
42
Perlroth, Somini Sengupta, Nicole, and Jenna Wortham. “Instagram Founders Were Helped by Bay Area Connections.” The New York Times, апрель 13, 2012, sec. Technology. http://www.nytimes.com/2012/04/14/technology/instagram-founders-were-helped-by-bay-area-connections.html.
43
“Twitter ‘Tried to Buy Instagram before Facebook’.” Telegraph.co.uk, апрель 16, 2012, sec. twitter. http://www.telegraph.co.uk/technology/twitter/9206312/Twitter-tried-to-buy-Instagram-before-Facebook.html.
44
Schwartz, Barry. The Paradox of Choice. New York: ECCO, 2004.
45
Masters, Blake. “Blakemasters.com.” Peter Thiel’s CS183: Startup – Class 2 Notes Essay (6 апреля 2012 г.). http://blakemasters.com/post/20582845717/peterthiels-cs183-startup-class-2-notes-essay.
46
Katikalapudi, R., S. Chellappan, F. Montgomery, D. Wunsch, and K. Lutzen. “Associating Internet Usage with Depressive Behavior Among College Students.” IEEE Technology and Society Magazine 31, no. 4 (2012): 73–80. doi:10.1109/MTS.2012.2225462.
47
Chellappan, Sriram, and Raghavendra Kotikalapudi. “How Depressed People Use the Internet.” The New York Times, июнь 15, 2012, sec. Opinion /Sunday Review.; http://www.nytimes.com/2012/06/17/opinion/sunday/how-depressed-people-use-the-internet.html.
48
“Twitter Founder Reveals Secret Formula for Getting Rich Online | Wired Business | Wired.com.” Wired Business. По состоянию на 12 ноября 2013 г. http://www.wired.com/business/2013/09/ev-williams-xoxo/.
49
“How the ‘Failure’ Culture of Startups Is Killing Innovation | Wired Opinion | Wired.com.” Wired Opinion. По состоянию на 12 ноября 2013 г. http://www.wired.com/2013/09/why-do-research-when-you-can-fail-fast-pivot-and-act-out-other-popular-startup-cliches/.
50
“The Power of User Narratives: Jack Dorsey (Square).” Video. Entrepreneurial Thought Leaders Lecture. Stanford University, 2011. http://ecorner.stanford.edu/authorMaterialInfo.html?mid=2644.
51
“What is Customer Development.” Startup Lessons Learned by Eric Reis. По состоянию на 12 ноября 2013 г. http://www.startuplessonslearned.com/2008/11/what-is-customerdevelopment.html
52
“Empathy Map.” The k12 Lab Wiki. По состоянию на 12 ноября 2013 г. https://dschool.stanford.edu/groups/k12/wiki/3d994/Empathy_Map.html
53
“5 Whys.” Wikipedia, the Free Encyclopedia (12 ноября 2013 г.). http://en.wikipedia.org/w/index.php?title=5_Whys&oldid=581315459.
54
Подробнее о потребности в социальной принадлежности см.: Fiske, Susan T. Social Beings: a Core Motives Approach to Social Psychology. Hoboken, NJ: J. Wiley, 2010.
55
“What Causes Behavior Change?.” BJ Fogg’s Behavior Model. По состоянию на 12 ноября 2013 г. http://www.behaviormodel.org/
56
Deci, Edward L., and Richard M. Ryan. “Self-determination Theory: A Macrotheory of Human Motivation, Development, and Health.” Canadian Psychology/Psychologie Canadienne 49, no. 3 (2008): 182–185. doi:10.1037/a0012801.
57
“Barack Obama ‘Hope’ Poster.” Wikipedia, the Free Encyclopedia (5 ноября 2013 г.). http://en.wikipedia.org/w/index.php?title=Barack_Obama_%22Hope%22_poster&oldid=579742540.
58
Hauptly, Denis J. Something Really New: Three Simple Steps to Creating Truly Innovative Products. New York, NY u.a.: AMACOM, 2007.
59
“Twitter Founder Reveals Secret Formula for Getting Rich Online | Wired Business | Wired.com.” Wired Business. По состоянию на 12 ноября 2013 г. http://www.wired.com/business/2013/09/ev-williams-xoxo/.
60
Lunden, Ingrid. “Analyst: Twitter Passed 500M Users In June 2012, 140M Of Them In US; Jakarta ‘Biggest Tweeting’ City.” TechCrunch, NY: Social Science Research Network. По состоянию на 12 ноября 2013 г. http://techcrunch.com/2012/07/30/analyst-twitter-passed-500m-users-in-june-2012-140m-of-them-in-us-jakarta-biggest-tweeting-city/.
61
“What Causes Behavior Change?.” BJ Fogg’s Behavior Model. По состоянию на 12 ноября 2013 г. http://www.behaviormodel.org/
62
Rao, Leena. “Twitter Seeing 90 Million Tweets Per Day, 25 Percent Contain Links.” TechCrunch. По состоянию на 12 ноября 2013 г. http://techcrunch.com/2010/09/14/twitter-seeing-90-million-tweets-per-day/.
63
Worchel, Stephen, Jerry Lee, and Akanbi Adewole. “Effects of Supply and Demand on Ratings of Object Value.” Journal of Personality and Social Psychology 32, no. 5 (1975): 906–914. doi:10.1037/0022-3514.32.5.906.
64
Weingarten, Gene. “Pearls Before Breakfast.” The Washington Post (8 апреля 2007 г.). http://www.washingtonpost.com/wp-dyn/content/article/2007/04/04/AR2007040401721.html.
65
Plassmann, Hilke, John O’Doherty, Baba Shiv, and Antonio Rangel. “Marketing Actions Can Modulate Neural Representations of Experienced Pleasantness.” Proceedings of the National Academy of Sciences 105, no. 3 (22 января 2008 г.): 1050–1054. doi:10.1073/pnas.0706929105.
66
Nunes, Joseph, and Xavier Dreze. The Endowed Progress Effect: How Artificial Advancement Increases Effort. SSRN Scholarly Paper. Rochester, NY: Social Science Research Network. По состоянию на 12 ноября 2013 г. http://papers.ssrn.com/abstract=991962.
67
“List of Cognitive Biases.” Wikipedia, the Free Encyclopedia (12 ноября 2013 г.). http://en.wikipedia.org/w/index.php?title=List_of_cognitive_biases&oldid=581363450.
68
Anderson, Stephen P. Seductive Interaction Design: Creating Playful, Fun, and Effective User Experiences. Berkeley, CA: New Riders, 2011.
69
Olds, J., & Milner, P. (1954). Positive reinforcement produced by electrical stimulation of the septal area and other regions of rat brain. Journal of Comparative and Physiological Psychology, 47, 419–427.
70
Knutson, Brian, G Elliott Wimmer, Camelia M Kuhnen, and Piotr Winkielman. “Nucleus Accumbens Activation Mediates the Influence of Reward Cues on Financial Risk Taking.” Neuroreport 19, no. 5 (26 марта 2008 г.): 509–513. doi:10.1097/WNR.0b013e3282f85c01.
71
Ramachandran, V. S. A Brief Tour of Human Consciousness: From Impostor Poodles to Purple Numbers. New York: Pi Press, 2004.
72
Pessiglione, Mathias, Ben Seymour, Guillaume Flandin, Raymond J. Dolan, and Chris D. Frith. “Dopamine-dependent Prediction Errors Underpin Reward-seeking Behaviour in Humans.” Nature 442, no. 7106 (31 августа 2006 г.): 1042–1045. doi:10.1038/nature05051.
73
Ferster, Charles B, and Skinner. Schedules of Reinforcement. New York: Appleton-Century-Crofts, 1957.
74
Berns GS, McClure SM, Pagnoni G, Montague PR. Predictability modulates human brain response to reward” Journal of Neuroscience. 2001 Apr 15;21(8):2793-8.
