4 правила эффективного лидера в условиях неопределенности - Брек Ингланд

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Обширный заболоченный район в южной Флориде к югу от озера Окичоби.

4

Covey Stephen M. R. The Speed of Trust: The One Thing That Changes Everything, Free Press, 2006, pp. 17, 19. – перевод Кови С. Р. Скорость доверия: то, что меняет все. М. 2010.

5

Integrity Bank of Atlanta – «Честный банк Атланты».

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INSEAD – European Institute of Business Administration – Европейский институт делового администрирования (престижная международная бизнес-школа, ведущая подготовку специалистов по управлению; основана в 1957 г.).

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Мы в курсе скандалов с употреблением допинга, разворачивающихся вокруг гонок Тур де Франс и других крупнейших спортивных соревнований, например, Олимпийских игр. Конечно, мы не одобряем ни одну форму мошенничества, в том числе и допинг. И, конечно, мы не знаем всех фактов. Несмотря на это мы считаем, что пример команды велосипедистов «в горах» полезен, поскольку помогает понять, как добиваться успеха в экстремальных и непредсказуемых условиях.

2

«Succeeding in the New Economic Environment», Re port of the IBM Institute for Business Value, Mar. 2009, p. 12.

3

IBM Institute Report, p. 4.

4

«Riding in Fast Company: Lance Armstrong and Team USPS», Fast Company, Feb. 8, 2008.

5

«CEO Challenge 2008: To p 1 °Challenges», Report of the Conference Board, Nov. 2008.

6

FranklinCovey xQ Database Averages, Dec. 31, 2008; «The Execution Quotient», FranklinCovey white paper, Mar. 3, 2004. Исследование xQ, проведенное FranklinCovey, помогло 150 000 сотрудникам в тысячах организаций повысить дисциплину исполнения.

7

Herb E., et al., «Teamwork at the Top», McKinsey Quarterly, Aug. 2002.

8

IBM Institute Report, p. 12.

9

Kaplan R. S. and Norton D. P., «Strategy Execution Needs a System», HarvardBusiness.org Voices, Apr. 20, 2009.

10

«The Crash of Eastern Airlines 401», eastern401.googlepages.com/home.

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Orit Gadiesh and Hugh MacArthur, Lessons from Private Equity Any Company Can Use. Harvard Business Press, 2008, p. 16.

12

Miller J. W., «Maersk: Container Ship Cuts Costs to Stay Afloat», The Wall Street Journal, Apr. 8, 2009.

13

A. P. Moller-Maersk A/S, Annual Report 2008.

14

FranklinCovey xQ Database Averages.

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«Maersk Container Industry Case Study», FranklinCovey Center for Advanced Research, franklincoveyre-search.org/documents/textsearch?criteria=maersk.

16

Nassim Nicholas Taleb, The Black Swan: The Impact of the Highly Improbable, New York: Random House, 2007, p. 204.

17

Gadiesh and MacArthur, p. 19.

18

Everest: Taking the Team to the Summit, FranklinCovey InSights video.

19

Gadiesh and MacArthur, p. 24.

20

Brion O'Connor, «American Flyers», ESPN, sports.espn.go.com/espnmag/story?section=magazine&id=3742027.

21

«Driving Business Results Through Continuous Engagement», 2008/2009 Work USA Survey Report, Watson Wyatt Worldwide, 2009, p. 1.

22

«The Economic Impact of the Achievement Gap in Americas Schools: Summary of Findings», McKinsey Quarterly, April 2009.

23

Thomas Friedman, «Swimming Without a Suit», The New York Times, Apr. 21, 2009.

24

Bill Amelio, «Navigating the Downturn», INSEAD Know ledge, April 2009.

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David L. Cooperrider and Diana Whitney, Appreciative Inquiry: A Positive Revolution in Change, Berrett-Koehler, 2005.

26

Stephen R. Covey, «8th Habit Leadership: Unleashing Potential», Chief Learning Officer Oct. 2005.

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Gautam Naik, «Hospital Races to Learn Lessons of Fer rari Pit Stop», The Wall Street Journal, Nov. 14, 2006.

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Speed Up Your Team: Continuously Improving Team Processes, FranklinCovey InSights video.

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«Trust in Governments, Corporations, and Global Institutions Continues to Decline», Global Survey of the World Economic Forum, Dec. 15, 2005. Conference Board Re port, p. 5.

30

Stephen M. R. Covey, The Speed of Trust: The One Thing That Changes Everything, Free Press, 2006, pp. 17, 19.

31

IBM Institute Report, p. 3.

32

«Michael Schumacher – The Best Driver in the Car Racing Sport, a Legend in His Own Lifetime», German Culture Magazine, http://www.germanculture.com.ua/library/weekly/michael-schumacher.htm.

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David Tremayne, «Flawed Genius Schumacher Calls Time on Brilliant Career», The Independent, Sep. 11, 2006.

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Stephen M. R. Covey, «Daring to Trust Again», интервью, взятое Newton Holt, Associations Now, Jul. 2007.

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Terry Macalister, «Full of Beans: Howard Schultz, Chair man of Starbucks», The Guardian, Oct. 16, 2004.

36

Stephen M. R. Covey, «Daring».

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Stephen M. R. Covey, «Daring».

38

Betsy Morris, «The Accidental CEO», Fortune, Jun. 9, 2003, p. 45.

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«2008 Chief Executive of the Year», ChiefExecutive.net. http://www.chiefexecutive.net/ME2/dirmod.asp?sid=&nm=&type=Publishing&mod=Publications%3A%3AArticle&mid=8F3A7027421841978F18BE895F87F791&tier=4&id=01425EF8AE72494B9D15BDDCEC6C5733.

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Don Tennant, «Anne Mulcahy on Getting the Color Back into Xerox», CIO, Jun. 17, 2008.

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Stephen M. R. Covey, «The Speed of Trust Tour», речь, произнесенная в Сан-Франциско в отеле Francis Drake Hotel, April 30, 2009.

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«Wall Street's Latest Crisis of Leadership», BusinessWeek, Oct. 3, 2008.

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«Alpharetta-based Integrity Bank Fails», The Atlanta Journal-Constitution, Aug. 29, 2008.

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Quy Huy, «Leadership in Crisis», INSEAD Knowledge, http://knowledge.insead.edu/LeadershipinCrisis081216.cfm?vid=156.

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Patricia Aburdene, Megatrends 2010: The Rise of Conscious Capitalism, Hampton Roads, 2007, p. 27.

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Rosabeth Moss Kanter, «The Value of Role Models in the Downturn», HarvardBusiness.org Voices, Mar. 2, 2009.

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FranklinCovey-HarrisInteractive «Trust Quotient» Survey Results of 12,000 American Workers, available from FranklinСovey.

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Erik Weihenmayer, «Touch the Top», podcast April 13, 2009. http://www.touchthetop.com/press/press.htm#04-13-09-2.

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Anne M. Mulcahy, «From the Podium», MIT Leader ship Center, http://sloanleadership.mit.edu/r-mulcahy.php.

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«Crisis Helped to Reshape Xerox in Positive Ways», [email protected], Nov. 16, 2005.

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Gianna Englert, «Anne Mulcahy», http://www.capitalistchicks.com/?q=node/237. Accessed Apr 29, 2009.

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«Crisis», [email protected]

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Rita McGrath, «A Better Way to Cut Costs», Harvard-Business.org Voices, Mar. 9, 2009.

54

IBM Institute Report, pp. 6–7.

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James Allen, Frederick Reichheld, and Barney Hamil ton, «The Three 'Ds' of Customer Experience», Harvard Management Update, Nov. 7, 2005.

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Rosabeth Moss Kanter, «Simplicity: The Next Big Thing», HarvardBusiness.org Voices, Feb. 12, 2009.

57

C. Crum, et al., Demand Management Best Practices,]. Ross Publishing, 2003.

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«Top 10 Medical Breakthroughs of 2008», Time Ma ga zine, http://www.time.com/time/specials/2008/toplO/article/0,30583,1855948_1863993_1864002,00.html.

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Pete Cashmore, «Recession Is the Mother of Tech Invention», Maskable: The Social Media Guide. http://mashable.com/2008/10/12/recession-is-the-mother-of-tech-inven-tion. Acces sed April 20, 2009.